NHTSA Complaint #11277618 — 2014 HYUNDAI SONATA

TL* THE CONTACT OWNED A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V934000(ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO NORM REEVES HYUNDAI SUPERSTORE (18818 STUDEBAKER RD, CERRITOS, CA 90703, (562) 353-4062) WHERE THE ENGINE WAS REPLACED PER THE RECALL. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS HARD AND DIFFICULT TO DEPRESS. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT HER VEHICLE WAS SMOKING AND THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND ALL THE OCCUPANTS EXITED THE VEHICLE. THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT A NEW VEHICLE. THE FAILURE MILEAGE WAS 200,009.