NHTSA Complaint #11277548 — 2018 HONDA CR-V

I PURCHASED MY 2018 CRV EXL IN LATE NOVEMBER 2018. SINCE THEN THE WINDSHIELD HAS BEEN CHIPPED TWICE (REPAIRED BOTH TIMES) AND CRACKED TWO OTHER TIMES - REQUIRING WINDSHIELD REPLACEMENT AT $1,200 (OEM) EACH TIME. I'VE DRIVEN THE SAME NORMAL PAVED ROADS/HIGHWAYS THAT I'VE DRIVEN FOR THE LAST 25 YEARS - HAVING ONLY EXPERIENCED TWO WINDSHIELD CRACKS ACROSS ALL MY PREVIOUS VEHICLES DURING ALL THOSE YEARS. MY PERSONAL EXPERIENCE COMBINED WITH ACCOUNTS FROM OTHER GEN5 HONDA CRV OWNERS AND OBSERVATIONS BY THE WINDSHIELD REPAIR SHOP INDICATE THAT GEN5 HONDA CRVS HAVE INSUFFICIENTLY STRONG/DURABLE OEM WINDSHIELDS. AS A RESULT I AM CONCERNED ABOUT SAFETY SHOULD MY FAMILY BE IN A SERIOUS ACCIDENT. IN ADDITION, MY INSURANCE AGENT HAS INFORMED ME THAT ANOTHER WINDSHIELD REPAIR/REPLACEMENT CLAIM IS LIKELY TO INCREASE EITHER MY INSURANCE PREMIUM OR DEDUCTIBLE - ACCORDINGLY I PAID OUT-OF-POCKET FOR THE LAST CHIP REPAIR. I BELIEVE HONDA NEEDS TO DESIGN A STRONGER REPLACEMENT WINDSHIELD AND/OR EXTEND THE WARRANTIES TO COVER WINDSHIELD DAMAGE.