NHTSA Complaint #11277483 — 2014 CHEVROLET SILVERADO 1500

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL SEIZED AND FAILED TO MOVE. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE VEHICLE LOST POWER. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SULLIVAN-PARKHILL AUTOMOTIVE (40 W ANTHONY DR, CHAMPAIGN, IL 61822, (217) 903-2817) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE, SENSOR, AND NEW STEERING COLUMN WERE NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE FAILURE MILEAGE WAS 74,000.