NHTSA Complaint #11688240 — 2014 CHEVROLET SILVERADO 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11688240
Vehicle 2014 CHEVROLET SILVERADO 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Recall 19V-645 / N192268490 was performed on my 2014 Chevy Silverado, prior to me purchasing the vehicle a month ago. A computer adjustment was completed in 2019. The vehicle has brake problems, ie: vehicle will ease forward with brakes applied or while stopped. Upon re-applying brakes I have a HARD brake pedal. Dealer stated that recall was completed and I will have to pay to get vehicle fixed. The problem I am experiencing with this vehicle is the same problem that was addressed in the original recall. Computer adjustment did not fix the problem and a new vacuum pump should be installed on the vehicle. The vehicle was taken to a local GM dealer on 15 September 2025. . If problem is not addressed properly, the vehicle brakes would/could cause an accident, at low speeds or move forward while vehicle is stopped. With vehicle in reverse, braking is harder than in forward causing potential accident.

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