NHTSA Complaint #11277474 — 2015 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11277474
Vehicle	2015 CHEVROLET IMPALA
Component	STEERING
Date of Incident	November 1, 2019
Date Filed	November 1, 2019
Mileage	72,180 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT USE POWER STEERING FLUID, BUT RATHER AN ELECTRICAL SYSTEM FOR CONTROLLING THE STEERING. AT THAT POINT I HAD TO LEAVE IT AT HOME SO IT CAN BE TAKEN TO THE MECHANIC. THIS HAPPENED WITH 72,180 MILES ON THE VEHICLE.

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