NHTSA Complaint #11277202 — 2020 JEEP GLADIATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11277202
Vehicle	2020 JEEP GLADIATOR
Component	STEERING
Date of Incident	August 4, 2019
Date Filed	October 30, 2019
Mileage	14 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I NOW HAVE OVER 5,000 MILES ON MY NEW JEEP JT. SINCE DAY ONE THE STEERING HAS BEEN SO SLOPPY ABOVE 10MPH THAT I OFTEN WANDER OUT OF MY LANE. THE DEALER SAID THAT THIS WAS A "JEEP THING" AND GET USED TO IT. I CURRENTLY OWN 9 JEEPS, THE OLDEST BEING A 1967 KAISER. THIS IS NOT A "JEEP THING". ALL OF MY OTHER JEEPS DRIVE NORMALLY. THE DEALER DID SAY THAT THE NEW ELECTRIC POWER STEERING PUMP WAS PROBLEMATIC AND THAT A $600 BETTER STEERING STABILIZER MIGHT HELP. I ALSO OWN 47 VINTAGE MILITARY VEHICLES AND NOT ONE OF THEM STEERS AS POORLY AS THIS NEW JEEP GLADIATOR. JEEP IS NOT GOING TO FIX THIS UNTIL PEOPLE DIE.

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