NHTSA Complaint #11277146 — 2015 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11277146
Vehicle	2015 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	October 10, 2019
Date Filed	October 30, 2019
Mileage	100,841 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, AN ABNORMAL ODOR WAS DETECTED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 290-1925) WHERE IT WAS DIAGNOSED THAT THE TURBO ENGINE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THERE WAS ALSO EVIDENCE OF OIL RESIDUE BEING DISPERSED THROUGHOUT THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,841.

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