NHTSA Complaint #11277112 — 2017 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE PER NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM, STEERING). UPON STARTING THE VEHICLE, A HUMMING SOUND WAS HEARD FROM THE ENGINE. ONCE THE VEHICLE WAS PLACED INTO DRIVE, THE VEHICLE INDEPENDENTLY JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD JERK FORWARD WHILE TRAVELING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER OR DEALER REGARDING THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.