NHTSA Complaint #11271799 — 2011 FORD EDGE

THE HEADLIGHTS ARE WORTHLESS. MY FORD DEALER ADJUSTED THEM, MY FORD BODY SHOP ADJUSTED THEM, I ADJUSTED THEM, AND YOU STILL CANT SEE TO DRIVE AT NIGHT. THEY ARE NOT ANY GOOD. WHY HAVE YOU ALLOWED THIS TO GO ON? I WROTE TO YOU WHEN I FIRST GOT THE CAR AND GOT NOTHING. WHAT THE HELL ? NO SIDE TO SIDE ADJUSTMENT IS EVEN PROVIDED FOR IN THE DESIGN, BUT MORE THAN THAT THEY DON'T PROVIDE ENOUGH LIGHT TO LIGHT UP THE ROAD. IV'E PUT IN NEW BULBS $50.00 EACH, I'VE PUT IN A WHOLE NEW FACTORY HEADLIGHT $300.00 AND STILL CAN'T SEE THE ROAD. CAME HOME FROM KANSAS CITY LAST NIGHT 70 MILES, 35 MILES OF WITCH WAS ON INTERSTATE 49 AND AT TIMES WE HAS TO GUESS WHERE THE ROAD WAS. THE CAR IS A 2011 WHERE HAVE YOU BEEN ON THIS? I HAVEN'T TALKED TO ANYONE WHO OWNS ONE OF THESE WHO ISN'T FIGHTING THE SAME PROBLEM. WE TRY NOT TO DRIVE THE DAM THING AT NIGHT, BUT SOMETIMES WE GET CAUGHT AND HAVE TO. ARE YOU WAITING FOR US TO GET KILLED AND WE WILL QUIT BOTHERING YOU? DO YOUR DAM JOB, MAKE FORD FIX THIS PROBLEM! WHAT ARE YOU DOING ABOUT THIS???