NHTSA Complaint #11271735 — 2015 ACURA TLX

ALL REPAIRS TO MY CAR HAVE BEEN PERFORMED AT THE ACURA DEALOR- POHANKA ACURA LOCATED IN CHANTILLY, VA. I HAVE HAD NUMEROUS PROBLEMS SINCE BUYING THE CAR ON MARCH 1, 2015. APART FROM RECALLS, THE MAIN CONCERN HAS BEEN TRANSMISSION, I HAVE GONE BACK AND FORTH PROBABLY 30 TIMES FOR SAME ISSUE - TRANSMISSION, YET THE PROBLEM PERSISTS DESOITE IT BEING CHANGED ONCE ALREADY. I AM TIRED OF WASTING TIME AT ACURA DEALOR. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK GEAR AS SOON AS POSSIBLE, WHICH I DID. AT THIS TIME I WAS IN LEFT LANE WITH BAD WEATHER AND ALMOST GOT HIT BY A FEW CARS. I WAS SCARED AND LITERALLY ANYTHING COULD HAVE HAPPENED. I CALLED POHANKA ACURA AND THEY SAID THERE'S NOTHING I COULD DO TO EVEN BRING THE CAR IN NEUTRAL TO GET IT OUT OF LEFT LANE TO MOVE IT TO SHOULDER. THE ALERTS HAD COME ON ONCE BEFORE AS WELL, AT WHICH TIME I NOTIFIED THE DEALORSHIP - THEY DISREGARDED THE ISSUE SAYING THAT NO ONE ELSE HAS REPORTED THIS. THE ALERTS WENT AWAY AFTER SHUTTING OFF AND RESTARTING THE CAR. NOT THIS TIME. I WAS LEFT STRANDED IN LEFT LANE. I AM SCARED AND CONCERNED ABOUT MINE AND MY FAMILY'S SAFETY. ARE THE TECHNICIANS AT POHANKA ACURA NOT TRAINED TO TROUBLESHOOT THE ISSUES? WHY DID I HAD TO GO AND SPEND HOURS AT A TIME TO TROUBLESHOOT THE SAME ISSUES OVER AND OVER AGAIN? DID THE DEALOR SELL ME A LEMON? I HAVE ALL DOCUMENTATION FOR EACH SERVICE CALL, BUT THE SPACE IS NOT ALLOWING ME TO WRITE ALL THE DETAILS AND FILE SIZE LIMITATION IS PREVENTING ME TO UPLOAD ALL THE SERVICE DOCUMENTS. PLEASE HELP!