NHTSA Complaint #11271696 — 2019 LINCOLN MKC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11271696
Vehicle	2019 LINCOLN MKC
Component	ELECTRICAL SYSTEM
Date of Incident	October 14, 2019
Date Filed	October 28, 2019
Mileage	2,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!

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