NHTSA Complaint #11271682 — 2015 CHEVROLET IMPALA SEAT BELTS

Complaint Details

ODI Number	11271682
Vehicle	2015 CHEVROLET IMPALA
Component	SEAT BELTS
Date of Incident	October 25, 2019
Date Filed	October 28, 2019
Mileage	70,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE PASSENGER, REAR SEATBELT LOCKED AND WILL NOT RELEASE. DEALERSHIP STATED THE SEATBELT FAILED BUT DID NOT KNOW WHY, BUT IT NEEDED TO BE REPLACED. WE WERE PLACING GRANDSON INTO SAFETY SEAT AND WENT TO PULL THE SEATBELT (OVER SHOULDER) AND IT WOULD NOT RELEASE. DRIVER SIDE REAR WORKS PROPERLY AS WELL AS THE LAP BELT IN CENTER. THE CAR HAS APPROX. 70600 MILES. THE REAR SEATS ARE RARELY USED. COST OF REPAIR, (WITHOUT DISMANTLING IT) IS $385. THIS FAILURE CAUSED NO INJURIES, HOWEVER IF IT FAILS LOCKING UP IS IT POSSIBLE TO FAIL COMPLETELY AND NOT SERVE IT'S SAFETY COMPONENT REQUIREMENT.

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