NHTSA Complaint #11271437 — 2013 FORD ESCAPE

PURCHASED THE VEHICLE WITH AROUND 74K MILES, 3 MONTHS LATER, DURING WINTER, THE CAR BEGAN TO STALL REGULARLY WHILE ACCELERATING, BASICALLY GOING INTO "LIMP MODE" AS FORD DESCRIBES IT, CLAIMING THE VEHICLE IS OVERHEATING....WHILE AT NORMAL OPERATING TEMPERATURE. AFTER TURNING THE CAR OFF AND ON, THE ISSUE GOES AWAY BUT CHECK ENGINE REMAINS FOR 3 DAYS UNTIL IT CLEARS ITSELF. 3 TRIPS TO FORD SERVICE CENTER, OVER $2500 IN REPAIRS, AND NO RESOLUTION. NOW A FIELD ENGINEER FROM FORD INSTRUCTED THE DEALER HOW TO DIAGNOSE WITH POSSIBLE RESOLUTION, BUT STILL NO CERTAINTY, AND REQUEST VEHICLE FOR 3-4 DAYS OF DIAGNOSES AND NO LOANER VEHICLES, ONLY OUT OF POCKET RENTALS OFFERED @ $30 A DAY. 1ST AND LAST TIME I DRIVE, RENT, LEASE OR PURCHASE A FORD VEHICLE. SERVICE WAS DONE AT FAIR PRICE, FRIENDLY SERVICE STAFF, BUT VERY INCONVENIENT. LAST 3 INCIDENTS OCCURED ON THE HIGHWAY AT 70MPH AND ONCE OF THOSE INCIDENTS ALMOST RESULTED IN A COLLISION, BUT FORD DOESN'T SEEM TOO CONCERNED. SHOULD THIS HAPPEN AGAIN, GOING FROM 70MPH DOWN TO 55-45MPH WITHIN 5 SECONDS IS VERY DANGEROUS AND LIFE THREATENING. I WOULD NOT PURCHASE THIS MODEL VEHICLE UNLESS LIFE ISN'T A PRIORITY. BEING FORMER MILITARY, IT'S SAD MY LIFE IS MORE IN DANGER HERE THAN DURING MY SERVICE. UNACCEPTABLE, ESPECIALLY IF IT'S A KNOWN ISSUE BUT THEIR OWN SERVICE CENTER CAN'T EVEN REPAIR IT OR AT LEAST OFFER A LOANER DURING THEIR ATTEMPTS TO DO SO. ISSUE IS VERY INTERMITTENT AND RANDOM, NO REAL PATTERN OR TRIGGER. LAST INCIDENT WAS YESTERDAY, WHICH WOULD BE THE 7TH TIME THIS MONTH.