NHTSA Complaint #11271230 — 2013 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11271230
Vehicle	2013 FORD FIESTA
Component	STRUCTURE:BODY
Date of Incident	October 10, 2019
Date Filed	October 26, 2019
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

4/2019 FOUND OUT ABOUT DOOR RECALL. QUIRK FORD SAID THEY FIXED ALL 4 DOORS BEFORE I BOUGHT THE CAR IN 9/2016 HOWEVER 4/2019 MY BACK DRIVERS SIDE DOOR LATCH BROKE AND I COULD NOT LOCK THE DOOR. IT KEPT OPENING WHILE DRIVING. FIXED IT. 10/19 MY FRONT PASSENGER DOOR HAD THE SAME ISSUE AND THE CABLE IN THE DOOR BROKE AS WELL. KEPT OPENING WHEN DRIVING EVEN THOUGH I TIED IT WITH A CORD. NOTHING HAPPENED TO THE DOORS PRIOR TO THE LATCHES FAILING. GOT THIS FIXED I AM AFRAID THIS MAY HAPPEN WITH THE OTHER DOORS AND RESULT IN A SERIOUS ACCIDENT. I FEEL THEY ARE STILL USING DEFECTIVE LATCHES.

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