NHTSA Complaint #11331199 — 2013 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11331199
Vehicle 2013 FORD FIESTA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THE DOOR ON MY 2013 FORD FIESTA OPEN!! MY DAUGHTER WAS MAKING A LEFT TURN TO MERGE ON TO THE INTERSTATE WHEN THE REAR PASSENGER DOOR FLEW OPEN AND ALL THE THINGS SHE HAD FELL OUT! SUPPOSE MY LITTLE NIECES WERE IN THERE OR THE DOOR FLIES OPEN AND A CAR HITS IT! I LOOKED UP HOW TO FIX WHEN I CAME ACROSS A RECALL STATING THE DOORS UNLATCH!! RECALL: 20S30 IS THE RECALL; I WENT TO THE DEALERSHIP. THE SERVICE ADVISOR STATED THEY DON?T HAVE THE ?KITS? TO FIX ALL 4 DOORS RIGHT NOW AND THEY WON?T HAVE THEM UNTIL SEPTEMBER !! IN THE MEANTIME I COULD HAVE ONE DOOR FIXED FOR ABOUT $500! I COULD SAVE MY INVOICE AND ASK FOR REIMBURSEMENT AFTER ALL DOORS HAVE BEEN FIXED; AFTER RECALL IS PERFORMED. THIS IS A HUGE SAFETY ISSUE BECAUSE IF I FIX ONE DOOR WHAT?S TO SEE ANOTHER DOOR JUST OPEN AND SOMETHING TRAGIC OCCURS! I NEED TO DRIVE THE VEHICLE; WE DON'T HAVE ANY OTHER MEANS OF TRANSPORTATION. I HAVE DOCTOR APPOINTMENTS 4-5 TIMES A WEEK; NOT TO MENTION WORK AS WELL! WE NEED SOME ASSISTANCE , SOMEONE THAT IS WILLING TO ADDRESS AND RECTIFY THIS ISSUE IMMEDIATELY. *TR

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