NHTSA Complaint #11271176 — 2013 CHRYSLER 300 SUSPENSION

Complaint Details

ODI Number	11271176
Vehicle	2013 CHRYSLER 300
Component	SUSPENSION
Date of Incident	June 1, 2019
Date Filed	October 26, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE UNDER SIDE OF THE FRONT END OF THE CAR - INCLUDING ALL SUSPENSION - CONTROL ARMS/BUSHINGS ARE COMPLETELY RUSTED/DRY ROTTED OUT ON THE CAR. THE DRIVERS SIDE LOWER CONTROL ARM NEEDS TO BE REPLACED AND THE CAR ONLY HAS 40,000 MILES. THIS WAS FIRST BROUGHT TO OUR ATTENTION AT 30,000 MILES THAT THERE WAS A TON OF RUST ON ALL THE COMPONENTS. WENT IN FOR AN ALIGNMENT AND WAS TOLD THAT THE DRIVERS SIDE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE SITUATION HAS ONLY GOTTEN WORSE AND THE COST FOR REPAIR IS OVER $1000 FOR ONE SIDE. CLEARLY WITH ALL THE PREMATURE RUST/WEAR - THAT IS A KNOWN ISSUE TO CHRYSLER, IT IS ONLY A MATTER OF TIME BEFORE THE PASSENGER SIDE HAS TO BE REPLACED. THE CAR VIBRATES SUBSTANTIALLY UNDER ANY BRAKING FORCE. FEELS LIKE THE TIRE IS GOING TO FALL OFF THE CAR. CANNOT BE SAFE TO DRIVE AT ANY RATE OF SPEED.

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#10788621 — November 5, 2015 — 1:DRIVING HOME WHEN I LOOKED UP AND SAW SPARKS COMING FROM UNDER MY CAR, LOST STEERING AND SLOWED DOWN TO GUARD RAIL ...

#10562363 — January 31, 2014 — VEHICLE: 2013 CHRYSLER 300 PURCHASE DATE: NOVEMBER 10, 2013 (418 MILES AT THE DATE OF PURCHASE) DATE OF VEHICLE B...

#10555252 — December 9, 2013 — UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND TH...

#10554741 — December 4, 2013 — FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENS...

#10523953 — July 9, 2013 — TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE LOWER CONTROL ARM SEPARA...

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