NHTSA Complaint #10562363 — 2013 CHRYSLER 300

VEHICLE: 2013 CHRYSLER 300 PURCHASE DATE: NOVEMBER 10, 2013 (418 MILES AT THE DATE OF PURCHASE) DATE OF VEHICLE BREAKDOWN: DECEMBER 9TH, 2013 (1309 MILES AT THE DATE OF BREAKDOWN) DRIVEN FOR 891 MILES BEFORE DEFECT SCENARIO: I WAS COMING HOME FROM WORK ON DECEMBER 9TH, WHEN THE CONTROL ARM ON THE FRONT-DRIVER'S-SIDE SNAPPED WHILE I WAS DRIVING 25MPH ON A STRAIGHT NEIGHBORHOOD ROAD, CAUSING THE VEHICLE TO SWERVE AND ALMOST CRASH INTO ANOTHER MOVING CAR ON THE ROAD. UPON EXAMINATION, HEAVY RUST WAS FOUND ALL OVER THE SUSPENSION OF THE VEHICLE. DAMAGES: THE RUST DAMAGE IS MORE THAN REGULAR SURFACE RUST, AND HAS EATEN AWAY AT THE CONTROL ARM BUSHELS, CAUSING THE FRONT LEFT CONTROL ARM TO SEPARATE FROM THE VEHICLE WHILE THE VEHICLE WAS MOVING. THE VEHICLE THEN COLLAPSED ONTO ITS BODY, CAUSING MAJOR BODY DAMAGE TO THE LEFT SIDE OF THE VEHICLE AS WELL AS THE BUMPER. THIS MEANS THAT EVERY 2013 CHRYSLER 300 COULD POTENTIALLY BE UNSAFE FOR OPERATION AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE THERE ARE INJURIES AND DEATHS DUE TO THIS DEFECT. CURRENTLY, BOTH THE DEALER AND CHRYSLER CORPORATION ARE REFUSING TO DEAL WITH THE SAFETY CONCERNS FROM THE OWNERS OF THIS VEHICLE REGARDING HEAVY RUST FOUND ON THE CHRYSLER 300 AND OTHER MODELS, AND ARE REFUSING TO REPLACE DEFECTIVE VEHICLES WITH SAFER VEHICLES AS THE LEMON LAW REQUIRES THE WHEELS TO COME OFF 2 MORE TIMES BEFORE CHRYSLER EVEN CONSIDERS TO BUY THE VEHICLE BACK. THIS IS NOT A COMPLAINT REGARDING A MALFUNCTIONING SUNROOF, FAULTY ELECTRONICS, AND HEADLIGHT PROBLEMS (WHICH ARE ALSO PROBLEMS ASSOCIATED WITH THIS MODEL), BUT A MAJOR SAFETY CONCERN THAT COULD LEAD TO UNNECESSARY INJURIES BECAUSE THE FAULTY MEXICAN AND CHINESE PARTS USED TO BUILD THE SUSPENSION ARE QUICK TO RUST AND BREAK. PLEASE FILE YOUR COMPLAINTS WITH NHTSA AND LET THEM KNOW THAT RUSTED SUSPENSION PARTS ARE GROUNDS FOR A NATIONAL RECALL. *TR