NHTSA Complaint #11270613 — 2018 GMC ACADIA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11270613
Vehicle	2018 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2019
Date Filed	October 24, 2019
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WARNING MESSAGE SAYS "SHIFT TO PARK". MESSAGE DOES NOT GO OFF UNTIL YOU TURN CAR ON AND OFF SEVERAL TIMES; PUTTING THE CAR IN REVERSE, THEN DRIVE; THEN SHIFTING BETWEEN GEARS BACK AND FORTH. MAY TAKE 20 MINUTES TO GET THE MESSAGE LIGHT TO GO OFF. GMC HAS TRIED REPLACING GEAR SHIFT, PART OF GEAR TOP. AFTER 5 ATTEMPTS IN TRYING TO FIX THE ISSUE, MY CAR SITS AT THE DEALERSHIP FOR AN ADDITONAL 4 WEEKS WAITING FOR A HARNESS FIX (WHICH THERE IS NO PART FOR). THE CAR ALWAYS ROLLS BACKWARDS WHEN THE MESSAGE FINALLY GOES OFF. THIS IS A MAJOR SAFETY ISSUE. IS THE CAR REALLY IN PARK?

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Recent Complaints for the 2018 GMC ACADIA

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