NHTSA Complaint #11270533 — 2012 DODGE AVENGER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11270533
Vehicle	2012 DODGE AVENGER
Component	VISIBILITY/WIPER
Date of Incident	January 25, 2018
Date Filed	October 23, 2019
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

HEAT ONLY WORKS ON DRIVERS SIDE PART OF THE TIME. HAVE FOUND OUT THIS IS A MANUFACTURER DEFECT WITH THE HEATER CORE. WITH NO HEAT ON PASSENGER SIDE I CAN NOT DRIVE MY CAR IN THE WINTER. I CAN NOT DEFROST MY WINDSHIELD DUE TO NO HEAT AND IF I AM DRIVING IN SNOW OR FREEZING WET TEMPERATURES MY WINDSHIELD W FREEZES UP. THIS HAS BEEN A PROBLEM I HAVE HAD SINCE I BOUGHT THE CAR IN 2018. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM AND FOUND OUT IT WAS A MANUFACTURER DEFECT. FILED A COMPLAINT WITH DODGE AND WAS TOLD I WOULD HAVE TO BRING THE CAR IN FOR DIAGNOSTIC WHICH WOULD BE CHARGED TO SEE WHAT IS WRONG WITH IT. HAVE READ THAT MANY AVENGER OWNERS ARE HAVING THE SAME PROBLEMS WITH NO REAL FIX BY DODGE. IT IS A HEATER CORE DEFECT. WHICH IS OVER A $1,000 FIX THAT I SHOULD NOT HAVE TO PAY FOR DUE TO IT BEING A DEFECT FROM THE MANUFACTURER.

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