NHTSA Complaint #11270499 — 2019 TOYOTA AVALON

WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN