NHTSA Complaint #11270462 — 2006 LEXUS LS

IN MARCH INSTALLED 4 BRAND NEW DUNLOPS IN MY CAR AFTER DRIVING 13K MILES STARTED FEELING A SHAKE IN THE STEERING WHEEL THE RETAILER KEPT ROTATING AND BALANCING THE TIRE AND THE ISSUE WAS STILL THERE CALLED DUNLOP TO LET THEM KNOW THE ISSUE AND CALLED CORPORATE OF THE RETAILER AFTER DOING THE DIAGNOSIS THEY TOLD ME THAT 2 TIRES ARE DEFECTIVE AND THEY WILL REPLACE THE TIRE AFTER THAT THE ISSUE IS STILL THERE I HAVE BEEN TRYING TO REACH TO DUNLOP TIRES CORPORATE AND HAVE BEEN UNSUCCESSFUL ALL TIMES GAVE THE GAVE CAR TO LEXUS DEALER TO DIAGNOSE THE ISSUE AFTER A ROAD FORCE WAS PERFORMS ONE OF THE 2 TIRES REPLACED TURNED OUT TO STILL BE DEFECTIVE AND THE RETAILER AMERICAS TIRE IN CALIFORNIA REPLACED ALL 4 TIRES ON MY CAR BUT THE ISSUE IS STILL THERE I HAVE BEEN TRYING TO REACH THE AMERICAS TIRE DISTRICT MANAGER AND ALSO HAVE BEEN UNSUCCESSFUL AND THEY REFUSE TO TAKE RESPONSIBILITY ALONG WITH DUNLOP THAT THE TIRE S ALL STILL DEFECTIVE I AM RUNNING OUT OF OPTIONS AND AM GETTING FRUSTRATED AS THEY ARE BLAMING EACH. I AM GETTING THE STEERING WHEEL SHAKE ON THE FREEWAY AND I HAVE DONE SEVERAL TEST DRIVES WITH THE LEXUS FOREMAN AND THE AMERICAS TIRE BRANCH MANAGER WHO INSTALLED THE TIRES ON MY CAR. CAN PROVIDE DOCUMENTATION UPON REQUEST