NHTSA Complaint #10315391 — 2006 LEXUS LS

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE issue reported to NHTSA

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Complaint Details

ODI Number	10315391
Vehicle	2006 LEXUS LS
Component	STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Date of Incident	June 15, 2009
Date Filed	February 26, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I PURCHASED A CERTIFIED PRE-OWNED 2006 LEXUS 430, INCLUDING 2 ADDITIONAL WARRANTIES, FROM LEXUS CHANDLER IN MAY 2009 UPON WHICH I EXPERIENCE AN INABILITY TO START AND UNLOCK THE STEERING WHEEL EIGHT TIMES WITHIN THE FIRST TWO MONTHS AND INTERMITTENTLY MONTHS AFTER. IF I SIT FOR AN HOUR THE SYSTEM WILL UNLOCK ITSELF AND WILL START. DEALER REFUSES TO INVOLVE ITSELF AND CLAIMS IT IS UNABLE TO REPAIR. I TOOK TO ANOTHER DEALER WHICH STATED THEY COULD DISCONNECT THE ANTI-LOCK MECHANISM BUT THEN THE CAR WOULD NOT HAVE ANY SECURITY FUNCTIONS. I HAVE CONTACTED THE STATE ATTORNEY GENERALS OFFICE WHICH THEY HAVE CONTACTED THE DEALER BUT NO RESOLUTION HAS BEEN PROVIDED AT THIS TIME. I HAVE WRITTEN A LETTER TO MY SENATOR, JOHN MCCAIN, ABOUT THE ISSUE AND AM WAITING A RESPONSE. I FEEL THIS IS A SAFETY CONCERN SINCE IT LEAVES ME STRANDED. UPDATED 04/09/10. *LJ THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW BATTERY AND TIRES. UPDATED 09/21/10

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