NHTSA Complaint #11270334 — 2014 CADILLAC SRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11270334
Vehicle	2014 CADILLAC SRX
Component	ELECTRICAL SYSTEM
Date of Incident	August 24, 2019
Date Filed	October 22, 2019
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE CADILLAC CUE SYSTEM DOES NOT WORK PROPERLY. THE ORIGINAL WENT OUT, THE ONE THEY FIXED UNDER WARRANTY WENT OUT, AND NOW THEY DON'T WANT TO HELP ME FIX WHAT I HAVE. IT WAS ONLY 18 MONTHS AGO WHEN THEY REPLACED THE CUE SYSTEM. IT OPERATES LIKE THIS REGARDLESS OF THE WAY YOU DRIVE IT.

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