NHTSA Complaint #11270270 — 2019 AUDI A7

FROM THE ATTACHED AUDI ROCHESTER SERVICE INVOICE: "THERE IS A HESITATION TYPE JERKING SENSATION FELT ON TAKE OFF, IT IS PRONOUNCED SO MUCH THAT IT MAKES YOUR HEAD JERK. ON PREVIOUS VISIT ROAD TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION, DOES NOT HAPPEN WHEN DRIVING IN AUTOMATIC MODE [WHERE IT IS ALWAYS SILKY SMOOTH ACCELERATION -- AS EXPECTED] IN MANUAL S-TRONIC SHIFT MODE, THE CAR DOUBLE JERKED VIOLENTLY SNAPPING BOTH MY HEAD BACK AND THE AUDI ROCHESTER TECH'S HAD BACK. NOT ONLY WAS IT DANGEROUS, BUT I LOST MOMENTARY CONTROL OF THE CAR. THIS BECOMES MORE PRONOUNCED ON A SMALL INCLINE. AUDI CORP. REP STATED: "THE CAR IS DESIGNED THIS WAY." I ASKED FOR UPDATED FIRMWARE SINCE THE AUDI ROCHESTER TECH STATED DURING THAT TEST DRIVE: "I CAN'T FIX THIS HANK. IT NEEDS A FIRMWARE UPDATE." JDPOWER ALSO NOTICED SOMETHING RELATED, BUT LESS INTENSE: HTTPS://WWW.JDPOWER.COM/CARS/EXPERT-REVIEWS/2019-AUDI-A7-REVIEW . IN MY OPINION AUDI'S LANGUAGE IS PURPOSELY "CYA" IN A WAY: -"TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION" AS WELL AS AUDI OF AMERICA'S: "THE CAR IS DESIGNED THIS WAY." MY AUDI OF AMERICA [RICK} COMPLAINT NUMBER IS: 190808989 . RICK ALSO REFUSED TO CONTACT GERMANY TO SEE IF THERE WAS A FIRMWARE UPDATE..