NHTSA Complaint #11270198 — 2013 AUDI Q5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11270198 |
| Vehicle | 2013 AUDI Q5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
AUDIO Q5 2013 AUDI 2.0 TFSI ENGINE HIGH OIL CONSUMPTION. THERE IS A DESIGN FLAW WITH THE ENGINE THAT CAUSES HIGH OIL CONSUMPTION. AS A RESULT, ENGINE OIL LEAKS INTO THE CYLINDERS WHICH CAUSE THE ENGINE TO STALL, DAMAGE THE ENGINE AND IMPEDE ACCELERATION. I HAVE ADDED OIL ON 3 OCCASIONS THIS YEAR - 2019. THE FIRST INDICATION TO ADD OIL CAME BACK IN 2015 - 2 YEARS AFTER BUYING THE CAR BRAND NEW AND AFTER ABOUT 30000 MILES. THE FIRST BREAKDOWN OCCURRED IN 2017 AFTER I STOPPED AT A TRAFFIC LIGHT THEN ATTEMPTED TO ACCELERATE UP ON A HILL, I WASN'T TOLD WHAT THE ISSUE WAS, BUT AUDI COVERED THE REPAIR CHARGES SINCE THE CAR HAD ABOUT 35000 MILES ON IT AND THE MANUFACTURE'S WARRANTY WAS RECENTLY EXPIRED. AFTER BREAKING DOWN ON THE HIGHWAY AGAIN 2 YEARS LATER, THE CAR WAS TAKEN TO THE DEALER WHICH THEN INFORMED ME THAT A BLOWN CYLINDER WAS THE CAUSE AND IT'S BEST I REPLACE ALL 4 CYLINDERS BECAUSE THEY WERE ALL GOING TO FAIL AT SOMETIME. AFTER THE REPAIRS WERE COMPLETED, I DROVE ABOUT 500 MILES, THEN THE CAR INDICATED TO ADD OIL AGAIN. I ALSO HAPPEN TO NOTICE THAT WHEN THE OIL IS LOW THERE IS HESITATION WHENEVER I START TO ACCELERATE FROM A DEAD STOP OR GOING UP A HILL. I CONTINUE TO ADD OIL WHENEVER THE CAR INDICATES, BUT THE ISSUE GETS WORSE BY THE MILE. REFERENCE: HTTP://CASESTUDIES.ATLANTICMOTORCAR.COM/AUDI-ENGINE-OIL-CONSUMPTION-CORRECTION/
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