NHTSA Complaint #11269997 — 2009 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB