NHTSA Complaint #11269949 — 2015 FORD EXPLORER

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT CALLED ART HILL FORD LINCOLN AT 877-804-9059 (LOCATED AT 901 W LINCOLN HWY, MERRILLVILLE, IN 46410) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS UNSTABLE WHEN DRIVING AT VARIOUS SPEEDS ON UNEVEN TERRAIN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. PARTS DISTRIBUTION DISCONNECT.