NHTSA Complaint #11269834 — 2008 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11269834
Vehicle 2008 BUICK ENCLAVE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 56,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

WHILE THE VEHICLE IS STATIONARY, WITH THE SHIFT LEVER IN THE PARK POSITION, THE KEY CANNOT BE REMOVED FROM THE IGNITION SWITCH ON AN INTERMITTENT BASIS. THE ENGINE SHUTS OFF, AND THE KEY TURNS TOWARD THE OFF POSITION BUT THE INSTRUMENT PANEL REMAINS LIGHTED AND THE KEY WILL NOT TURN TO THE OFF POSITION SO THAT IT MAY BE REMOVED. NOT A GOOD ANTI-THEFT DEVICE FOR CERTAIN! THE SHIFT LEVER CAN BE MOVED WHEN THE "STUCK KEY" ISSUE IS GOING ON AND THE VEHICLE WILL ROLL DOWN ANY INCLINE LARGE OR SMALL IF THE SHIFT LEVER MOVED FROM PARK. I HAVE HEARD OF "STUCK KEY" ISSUES WITH MANY OTHER GM VEHICLES AND AM WONDERING IF A RECALL WILL BE ISSUED. I CALLED A LOCAL GM DEALERSHIP AND THE SERVICE DEPARTMENT HAD NO INFORMATION REGARDING ANY RECALL FOR THE "STUCK KEY" ISSUE REGARDING MY VEHICLE.

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