NHTSA Complaint #11269546 — 2019 RAM 1500
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11269546 |
| Vehicle | 2019 RAM 1500 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
DRIVER'S VISOR BROKE WHILE DRIVING, IT FELL INTO THE VISION PATH DANGLING BY THE POWER CABLES. UPON INSPECTION ONLY PLASTIC HOLDS THE METAL ROD IN PLACE, NO GROMMET OR SNAP WASHER IS USED AT THE END OF THE ROD TO SECURE IT IN THE CEILING MOUNT; THE ROD THAT EXTENDS INTO THE BASE IS FREE TO FALL OUT ONCE THE PLASTIC BREAKS. VISOR DOES NOT FREE FALL TO FLOOR, BUT REMAINS SWINGING IN FRONT OF DRIVER, RESULTING IN SEVERE DISTRACTION AND HAVING TO FIGHT TO BREAK THE WIRING FREE TO REMOVE IT QUICKLY. PLASTIC BROKE DURING NORMAL USE SWINGING THE VISOR NORMALLY, POSSIBLY BINDING IN THE MOUNT LED TO THIS, AS THE PLASTIC REMAINING DOES NOT EASILY SWIVEL. PICTURES OF MOUNT AND VISOR ROD ATTACHED.
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