NHTSA Complaint #11269372 — 2012 FORD FUSION

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11269372
Vehicle 2012 FORD FUSION
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 72,259 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

CAR SUDDENLY LOSES ENGINE POWER (HAS HAPPENED 5 TIMES SINCE APRIL 2019) AND ON THE HIGHWAY JUST STARTS COASTING RAPIDLY SLOWING DOWN (LIKE IT IS ONLY USING BATTERY POWER). A WARNING LIGHT ALSO COME ON (A RED TRIANGLE WITH AN EXCLAMATION MARK IN THE MIDDLE) WITH THE WORDS "STOP SAFELY NOW" (SEE IMAGE). IN THE 5 TIMES IT HAS HAPPENED, THE FIRST TIME WAS AT APPROXIMATELY 30 MPH IN THE CITY, THE REMAINING TIMES WERE ALL AT 50-65 MPH ON THE HIGHWAY. EACH TIME, THERE WAS NO TURNING, BREAKING OR ACTIVATING ANY OTHER SYSTEM IN THE CAR (RADIO, CRUISE CONTROL ETC). IN EACH CASE, WE PULLED OVER AND TURNED OFF THE CAR. AFTER A FEW MINUTES, THE CAR WAS RESTARTED WITHOUT ISSUE UNTIL THE NEXT TIME IT HAPPENED (TYPICALLY EVERY 1-2 MONTHS EXCEPT THIS MONTH WHERE IT HAPPENED TWO DAYS IN A ROW).WHILE I DO NOT KNOW WHAT THE CAUSE OF THIS PROBLEM IS, THERE ARE DOZENS OF REPORTS FROM OTHERS REPORTING A SIMILAR PROBLEM, SOME OF WHICH THEY THOUGHT WAS RELATED TO A PROBLEM WITH THE DIFFERENTIAL PRESSURE FEEDBACK SENSOR (DPFE) AT FAULT SOME OF TIME, AND INCORRECTLY MEASURING EXHAUST GAS RE-CIRCULATION (EGR) PRESSURE (REPAIR PAL WEBSIE FOR EXAMPLE). THE WEB IS FULL OF THESE COMPLAINTS BUT WHEN WE TOOK THE CAR TO FORD, THEY CLAIM THAT THIS HAS NEVER BEEN REPORTED BEFORE. THEY TOOK THE CAR AND DROVE IT FOR A FEW MILES, DIDN'T HAVE THE PROBLEM AND SO SAID THERE WERE NO PROBLEMS. I DON'T WANT TO LET MY DAUGHTER DRIVE THE CARE ANYMORE BECAUSE I AM WORRIED OF HER HAVING AN ACCIDENT IF SHE IS DRIVING ON THE HIGHWAY AND SUDDENLY THE CAR STOPS. INTERESTINGLY, THIS PROBLEM SEEMS TO BE OCCURRING IN FORD FUSIONS OF MULTIPLE MODEL YEARS SUGGESTING THAT THERE IS A DEFECT IN DESIGN, PARTICULARLY SINCE SOME OF THE OCCURRENCES ARE BEING REPORTED IN NEWER MODEL YEARS.

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