NHTSA Complaint #11269333 — 2011 KIA SORENTO

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE RECALL REPAIR WAS PERFORMED. WHEN THE BRAKES WERE APPLIED, THE GEAR SHIFTER FAILED TO MOVE FROM THE PARK POSITION. THE VEHICLE ALSO FAILED TO START PROPERLY. THE CONTACT HAD TO USE THE STARTER INHIBITOR TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NHTSA ID NUMBER: 10050640 (POWER TRAIN). THE CONTACT CALLED MIKE KELLY KIA (LOCATED AT 254 PITTSBURGH RD, SUITE A, BUTLER, PA 16002, 724-431-2145 ) AND WAS INFORMED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL, THEY WERE NOT ABLE TO PROVIDE ANOTHER REPAIR FREE OF CHARGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.