NHTSA Complaint #11269280 — 2011 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11269280
Vehicle	2011 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	October 14, 2019
Date Filed	October 17, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ESCAPE WOULD NOT START ON 10/14/19. MADE CLICKING NOISE BUT WOULD NOT TURN OVER. CHECKED BATTERY WHICH INDICATED LOW VOLTAGE. REPLACED BATTERY ON 10/15/19. ON 10/17/19, ATTEMPTED TO START CAR. ALL LIGHTS CAME ON BUT NO SOUND WAS HEARD AND ENGINE WOULD NOT TURN OVER. CHECKED NEW BATTERY WHICH WAS WITHIN LIMITS. CHECKED SYMPTOMS ONLINE AND FOUND ISSUE TO BE FAULTY NEUTRAL SAFETY SWITCH. UPON FURTHER SEARCH, FOUND NUMEROUS OWNERS OF 2008-2012 FORD ESCAPE AND MERCURY MARINERS HAVE THE SAME ISSUE. WOULD LIKE TO KNOW WHY THIS IS NOT A FACTORY RECALL IF IT IS HAPPENING THIS OFTEN.

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Recent Complaints for the 2011 FORD ESCAPE

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