NHTSA Complaint #11269273 — 2018 FORD F-150 SUSPENSION

Complaint Details

ODI Number	11269273
Vehicle	2018 FORD F-150
Component	SUSPENSION
Date of Incident	August 6, 2018
Date Filed	October 17, 2019
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HAD A CLUNKING NOISE WHILE DRIVING AND STEERING FELT LOOSE AND WANDERED AT TIMES ALWAYS IN MOTOION. DEALERSHIP DIAGNOSED AS LOOSE CONTROL ARM BOLTS PARTS AND TIGHTENED. CAME LOOSE A WHILE AFTER AND COMPLAINED AGAIN, SAID HAD TO ORDER PARTS. CAME BACK WRONG PARTS. CAME BACK NO TIME TO WORK ON VEHICLE. WENT TO ANOTHER DEALER. DIAGNOSED, ORDERED PARTS, FIXED VEHICLE AND NOW IM BEING TOLD THE FAULTY PARTS AT 12,300 MILES ON A 12 MONTH OLD VEHICLE ARE NOT COVERED UNDER WARRANTY? THE FIRST DEALER NEVER REPORTED THE PROBLEM. VEHICLE WAS IN MOTION.

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