NHTSA Complaint #11269006 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 70 MPH UP A HILL AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD FOR TEN MINUTES AND TURNED OFF THE VEHICLE. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE CONTACT STATED THERE WAS A DELAY AND HE HEARD AN ABNORMAL NOISE. THE CONTACT WAS ABLE TO DRIVE 55 MPH, BUT THE FAILURE RECURRED TEN MILES LATER. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO STEVEN KIA (LOCATED AT 3340 S MAIN ST, HARRISONBURG, VA 22801, (540) 437-9908) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.