NHTSA Complaint #11268996 — 2016 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11268996 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,250 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
HEADING HOME AFTER WORK ON THE TURNPIKE IN MY FORD EXPLORER 2016 WITH 50,250 MILES. APPROXIMATELY TWO / THREE WEEKS AGO. OUT NO WERE FELT LIKE A JOLTING; SUDDEN STALLING; SUDDEN DECELERATION; SUDDEN LOSS OF POWER WITHOUT ANY WARNING. I PULL TO THE SIDE OF THE ROAD. PUT THE SUV IN PARK. ATTEMPTED A RESTART, IT WORK. DURING THIS INCIDENT, THE DASHBOARD WAS DISPLAYING AND MESSAGE "SEE MANUALS, WITH A BIG WRENCH". THE MANUALS TELLS YOU TO TAKE IT TO A DEALER FOR SERVICE. THIS HAS CONTINUE TO HAPPEN SEVERAL TIMES AFTER THE INCIDENT IN THE TURNPIKE. I BOUGHT THIS CAR NEW, AN HAS ALWAYS BEING SERVICE IN THE FORD DEALER. CALL THE FORD DEALER AN I WAS INFORMED TO MAKE AN APPOINTMENT SO THEY CAN PUT THE VEHICLE IN THE COMPUTER TO DIAGNOSTIC. BUT SINCE THE WARRANTY ALREADY EXPIRED THAT I MAY HAVE TO PAY FOR THE REPAIRS. DID SOME RESEARCH ON TH ISSUE, AN IT SEEN THAT THIS HAS HAPPEN TO MANY OWNER OF A FORD EXPLORER 2016. THIS IS A VERY SERIOUS ISSUE THAT FORD NEEDS TO CORRECT THE PROBLEM WITH A RECALL.
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