NHTSA Complaint #11268954 — 2012 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11268954
Vehicle 2012 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage 118,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

WHILE DRIVING ON THE EXPRESSWAY IN BIRMINGHAM, COMING FROM STOCKBRIDGE, GA WE HEARD A KNOCKING NOISE UNDER THE HOOD AND PULLED OVER. THE NOISE INCREASED, SO WE HAD TO HAVE CAR TOWED ALL THE WAY BACK TO GEORGIA TO A HYUNDAI SERVICE CENTER. IT TURNS OUT THE ROB BEARING FAILED, WAS THE DIAGNOSIS. I PURCHASED THIS CAR IN OCT 2018 THE CAR BROKE DOWN JULY 2019. HYUNDAI TOLD ME IT WOULD COST $10,000 TO REPLACE WITH A NEW ENGINE OR $6,000 USED WITH 90K MILES ON USED ENGINE. I WROTE A LETTER TO HYUNDAI, WHO THEY HAD SOMEONE CONTACT ME AND TOLD ME JUST TO WAIT THERE WILL BE A RECALL SOON. TWO MONTHS LATER I RECEIVE A RECALL NOTICE FOR AN OIL PAN LEAK RECALL #19V063000. THAT WAS TOO LATE! THE CAR IS SITTING IN MY GARAGE BECAUSE I FEEL THAT HYUNDAI IS RESPONSIBLE FOR FIXING THIS CAR. I JUST READ WHERE HYUNDAI/KIA HAD A CLASS ACTION SUIT ON THEM AND THEY SETTLED, BUT 2012 TUCSON WAS NOT LISTED ONLY 2014, 2015, 2018 &2019 TUCSON. HOW DO YOU START A CLASS ACTION LAW SUIT?

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