NHTSA Complaint #11268950 — 2012 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING, THE TRANSMISSION FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOB BRADY HYUNDAI (4025 E BOY RD, DECATUR, IL 62526, (217) 876-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN APPROXIMATELY SEVEN TIMES TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY REPLACED THE ELECTRICAL COMPONENT AND THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT *TP