NHTSA Complaint #11268930 — 2018 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2018 TOYOTA CAMRY. AFTER ATTEMPTING TO PULL INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED INTO THE STREET AND UP A HILL WHERE IT CAME TO A STOP. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE VEHICLE WAS TAKEN TO STEVEN TOYOTA (2970 S MAIN ST, HARRISONBURG, VA 22801, (540) 434-1400) WHERE IT WAS KEPT FOR OVER A WEEK, BUT NO FAILURE WERE IDENTIFIED. A WEEK LATER, THE CONTACT PARKED IN FRONT OF A HOUSE WHERE IT ACCELERATED AGAIN ON ITS OWN AND CRASHED INTO THE HOUSE AT 60 MPH. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THEY REFERRED THE CONTACT TO CALL THE MANUFACTURER. THE CONTACT WANTED THE MANUFACTURER TO BUY BACK THE VEHICLE. THE CONTACT WAS ASSIGNED TO TWO CASE MANAGERS TO FIND A SOLUTION FOR THE FAILURES. THE FAILURE MILEAGE WAS 13,000. *BF *LN*JB *TR