NHTSA Complaint #11268884 — 2017 FORD EXPLORER

THE VEHICLE HAS 34,450 MILES ON IT AND WAS PURCHASED OCT 1 2016 BUT IS A 2017 MODEL. THE STEERING FAILED ON OCTOBER 13TH WHILE I WAS IN ESTES PARK COLORADO. THE VEHICLE HAD SEVERAL ISSUES JUST PRIOR TO THE FAILURE WITH A WARNING THE TRACTION CONTROL HAD STOPPED WORKING FOLLOWED BY A HILL START ASSIST FAILURE AND THE STEERING LOSS STOP SAFELY. I'VE ATTACHED PICTURES OF THE WARNINGS. THIS FAILURE OCCURRED 14 DAYS AFTER THE 36 MONTH WARRANTY ENDED. THANKFULLY I HAD PARKED THE VEHICLE JUST PRIOR TO THE STEERING FAILING AS I WOULD HAVE BEEN DRIVING DOWN A POTENTIALLY DANGEROUS MOUNTAIN CANYON WITHIN THE NEXT 10 MINUTES. THE FORD DEALER THUS FAR HAS REFUSED TO COVER THE REPAIR TO THIS KNOWN ISSUE WHICH IS A SERIOUS SAFETY ISSUE.