NHTSA Complaint #11268644 — 2017 CHEVROLET MALIBU

ON JULY 22, 2019 WHILE OUT OF TOWN, MY CAR WENT INTO REDUCED ENGINE POWER MODE, EVERYTHING LOCKED UP AND THE CAR CUT OFF. THE CAR WOULD NOT START BACK UP. I HAD THE CAR TOWED TO THE CLOSEST SHOP WHERE IT WOULD SIT FOR ABOUT A MONTH AND A HALF. I WAS TOLD THAT INITIALLY IT WAS A SENSOR, THEN COME TO FIND OUT THE CAMSHAFT NEEDED TO BE REPLACED. IT TOOK A FEW WEEKS TO GET THE PARTS AS THEY SAID THEY WERE ON BACK ORDER. FINALLY I GET THE MONEY TO PICK THE CAR UP. UPON GETTING INTO THE CAR ON OCTOBER 12, WHILE STILL AT THE DEALERSHIP THE ENGINE LIGHT CAME ON. NOW I AM TOLD THAT THE SENSORS AND PISTONS NEED TO BE REPLACED. THE CAR HAS 89,000 MILES ON IT AND OVER ALL THE TOTAL REPAIRS WILL BE OVER SEVEN THOUSAND DOLLARS. I HAVE SENT SOME DOCUMENTATION TO THE DEALERSHIP WITH REGARDS TO CUSTOMER SATISFACTION PROGRAM NUMBER N182195660 ATTACHED BELOW. THIS DESCRIBES EVERYTHING THAT HAS BEEN WRONG WITH MY CAR THIS TIME IN THE SHOP AND THE REPAIRS THAT THEY NEED DO WITH THE PISTONS AS OF NOW. I HAVE REACHED OUT TO GM TO OPEN A CASE TO SEE IF MY CAR COULD BE PART OF THIS NOTIFICATION, THOUGH THEY HAVE INITIALLY TOLD ME ITS NOT, ITS TOO OBVIOUS THAT THE CAR MEETS EVERYTHING THAT IS DESCRIBED IN THE NOTICE.