NHTSA Complaint #11268488 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING 40 MPH ON THE FREEWAY, THE STEERING SEIZED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE FAILED TO RESTART AND THE KEY WOULD NOT RELEASE FROM THE IGNITION. APPROXIMATELY TWO HOURS LATER, THE VEHICLE DID NOT RESUME NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.*PM THE VEHICLE WAS TOWED TO DO THE DEALER AND CONSUMER WAS TOLD IT WAS NOT ELECTRICAL PROBLEM BUT BLOCK CABLE WAS REPLACED.*JB