NHTSA Complaint #11688107 — 2013 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11688107
Vehicle 2013 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

While my daughter has been driving our 2013 Chevrolet Malibu 2013, the vehicle continues to experience add loss of electric power. The dashboard display and infortainment system went down black. The problem first began -2019-2020 and continues to recur about once or twice a month. The most recent incident occurred on September 18, 2025, with my daughter behind the wheel. An independentc mechanic confirmed that cause is a manufacturer's defect in the fuse box located near the battery. He stated this is a widespread issue and refused to repair it, advising Chevrolet should address it. Chevrolet Waldorf kept my car for over a month but only replaced the battery, could find the issue, which did not resolve the defect. This recurring failure creates a serious safety risk to the driver, passenger, and others on the road because the car can lose power and steering at anytime. This issue was he subject of prior NHTSA complaint I submitted in 2020 (ID 11315997), and it has continued despite the report. Everytime this defect occurs with Chevrolet Malibu 2013... my family's safety, and the safety of others on the road is placed in jeopardy. GM must be held accountable to correct this ongoing safety defect beforer more lives are placed at risk, and NHTSA's response wil demonstrate where consumer safety is being prioritized or neglected. The upload PDF shows the name BUTTERFLIES (is me asking questions) in a malibu forum date 2021.

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