NHTSA Complaint #11268473 — 2019 VOLKSWAGEN TIGUAN

OUR 2019 VW TIGUAN WITH 2 LITER TURBO MOTOR HAS A RANDOM AND REPEATED ENGINE "STALL" ISSUE. THE ENGINE DOES NOT DIE BUT REMAINS AT IDLE (1000 RPM), IN EITHER D OR S AUTO TRANS MODE, BUT THERE IS NO FORWARD MOVEMENT EVEN THOUGH THE GAS PEDAL IS AGAINST FLOOR BOARD AND THEN THERE IS A RUSH OF POWER, THIS DELAY LASTS FROM 1 TO 5 SECONDS, JUST ENOUGH TO CAUSE TRAFFIC MERGING ISSUES. THIS PROBLEM USUALLY OCCURS FROM STANDING START WHEN DRIVEN STRAIGHT AHEAD OR TURNING. SO FAR HAS NOT OCCURRED ABOVE 50MPH WHEN ENTERING FREEWAY. THIS HAS OCCURRED SINCE CAR WAS DELIVERED NEW WITH 40 MILES ON ODOMETER AND CONTINUES NOW AT 1200 MILES AND USUALLY AT SPEEDS FROM 0 - 25 MPH AND UNDER 2000 RPM. I SPOKE TO THE LOCAL VW SERVICE MANAGER AND HE SUGGESTED IT WAS JUST TURBO LAG. I HAVE OWNED TURBO CARS IN PAST AND THIS IS NOT TURBO LAG, IT IS A LOSS OF "SIGNAL" DUE TO DRIVE BY WIRE TECHNOLOGY WHICH SHOULD NEVER BE ALLOWED ON A VEHICLE!!!!!!!!!!!!!!!!! OTHERWISE THE MOTOR OPERATES FINE, PROVIDING DECENT GAS MILEAGE AND POWER WHEN ON-BOOST ABOVE 2000 RPM. OUR LAST NEW CAR A 2016 GMC TERRAIN WAS ALSO DRIVE BY WIRE BUT NEVER EXHIBITED THIS ISSUE. THERE ARE NUMEROUS COMPLAINTS ONLINE DUPLICATING THIS PROBLEM WHICH I HAD HOPED WAS CLEARED UP IN OLDER VERSIONS, EVIDENTLY NOT.