NHTSA Complaint #11268440 — 2013 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11268440
Vehicle	2013 FORD FOCUS
Component	ENGINE
Date of Incident	August 22, 2017
Date Filed	October 15, 2019
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED IN REVERSE. IN ADDITION, THE CONTACT STATED THAT SOMETIMES THE VEHICLE WOULD STALL AND FAIL TO START. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) WHERE IT WAS DIAGNOSED THAT THE GEAR CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

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