NHTSA Complaint #11268242 — 2017 HONDA PILOT

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11268242
Vehicle	2017 HONDA PILOT
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 5, 2019
Date Filed	October 14, 2019
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FULL DESCRIPTION OF THE ISSUE TO VAN'S HONDA IN GREEN BAY, WISCONSON. I RECEIVED A PHONE CALL BACK AND WAS TOLD THAT THE SYSTEM IS OVERLY SENSITIVE. THERE IS A CAMERA ON THE WINDSHIELD AND IT SOMETIMES PICKS UP A GLARE. THE REP AT VAN'S SAID THE CAR CAN NOT BE REPAIRED.

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