NHTSA Complaint #11268208 — 2013 DODGE AVENGER

I HAVE A 2013 DODGE AVENGER. THE ISSUE IS THAT THE HEAT DOES NOT OPERATE AS EXPECTED. THRU HOURS OF RESEARCH THE PROBLEM SEEMS TO BE A FAULTY HEATER CORE. THE ISSUE IS VERY COMMON ACROSS MANY DODGE AND CHRYSLER VEHICLES. THE HEATER CORES ARE DEFECTIVE AND EVEN AFTER FLUSHING, REPLACEMENT AND REPAIRS THE HEATER CORE WILL NOT PRODUCE HEAT AS NECESSARY. FOR MOST PEOPLE THIS PROBLEM IS AN INCONVENIENCE BUT MORE IMPORTANTLY THIS ISSUE CAN BE HAZARDOUS TO DRIVING. TRULY HAVING OPTIMAL HEAT DURING WINTER MONTHS IS CRUCIAL TO KEEPING THE WINDSHIELD CLEAN. HAVING THE NECESSARY HEAT IS THE ONLY WAY IN COLD WEATHER TO KEEP THE WINDSHIELD FROM FOGGING AND FROM BEING ICED OVER IN WINTER STORMS. I HAVE EXPERIENCE THIS AND HAD TO PULL OVER AND CLEAN MY WINDSHIELD OTHERWISE THE DRIVING WAS DANGEROUS. THIS PROBLEM OCCURS WHILE DRIVING AND EVEN WHEN THE VEHICLE IS STATIONARY BECAUSE NO HEAT COMES OUT ON THE PASSENGER SIDE INTERIOR. THIS LACK OF HEAT CAUSED ICE AND FOG TO BE AN ISSUE ON MY CAR IN NUMEROUS SITUATIONS OVER THE COURSE OF THE 2018-2019 WINTER IN MINNESOTA. I DROVE ON HWY 169 FOR JUST 5-20 MILES AND WAS FORCED TO PULL OVER DUE TO LACK OF HEAT AND BUILD UP OF FOG AND ICE. I AM VERY SURE FROM READING OTHER PEOPLES EXPERIENCES THAT OTHER PEOPLE HAVE THE SAME FEELINGS. AS MENTIONED, THIS PROBLEM IS CHRONIC AND A SIMPLE PART REPLACEMENT WONT SOLVE THE RECURRING PROBLEM. IF THERE IS ANY WAY A REPLACEMENT HEATER CORE PLUS A NEW TYPE OF COOLANT CAN BE BROUGHT FORWARD AS A RECALL FIX, THAT IS THE ONLY WAY THAT THE CONSISTENT AND CHRONIC FAILURE OF THE HEATER CORE CAN BE FIXED AND LOTS OF PEOPLE NEED THIS. PLEASE HELP, THANK YOU.