NHTSA Complaint #11268117 — 2017 HYUNDAI SANTA FE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11268117
Vehicle	2017 HYUNDAI SANTA FE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 9, 2019
Date Filed	October 12, 2019
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE TURNING RIGHT OUT OF A PARKING LOT ONTO A TWO LANE ROAD, THE VEHICLE SUDDENLY STOPPED ACCELERATING FOR 3-5 SECONDS AS A TRUCK WAS BEARING DOWN ON US. THE POSITION OF THE GAS PEDAL MADE NO DIFFERENCE. THE ENGINE WAS RUNNING AT AN IDLE WITH ZERO RESPONSE FROM PEDAL INPUT. WHEN IT DID FINALLY ACCELERATE, IT LURCHED FORWARD AS THE PEDAL WAS PRESSED TO THE FLOOR. WE ARE ALSO EXPERIENCING WHAT COULD BE DESCRIBED AS A SHUDDER WHEN DECELERATING TO A STOP. IT TYPICALLY SEEMS TO OCCUR BETWEEN 20-12 MPH. IT FEELS AS IF THE ENGINE IS STUMBLING OR IT IS HAVING TROUBLE DOWNSHIFTING SMOOTHLY.

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