NHTSA Complaint #10981477 — 2017 HYUNDAI SANTA FE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10981477
Vehicle	2017 HYUNDAI SANTA FE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 25, 2017
Date Filed	April 30, 2017
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I FILED THIS REPORT ON 2/21/17 AND AFTER A FEW WEEKS IT DISAPPEARED (COMPLAINT # 10956079). THIS IS AN UPDATED VERSION OF THAT COMPLAINT. WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY/ TRACTION CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE TRACTION (ACCELERATION) CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY/TRACTION CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED. HYUNDAI MOTOR USA AND MY LOCAL DEALER HAVE STATED THAT THE STABILITY/TRACTION CONTROL IS OPERATING AS DESIGNED.

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