NHTSA Complaint #11268049 — 2019 KIA SORENTO ENGINE

Complaint Details

ODI Number	11268049
Vehicle	2019 KIA SORENTO
Component	ENGINE
Date of Incident	August 17, 2019
Date Filed	October 12, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

OUR NEW 2019 KIA SORENTO EX V6 ENGINE AND NEW 8 SPEED TRANSMISSION SURGING AND HESITATION REALLY BAD, ESPECIALLY IN LOWER RPMS. WE HAVE HAD IT INTO SERVICE 5 TIME NOW BUT NOTHING HAS WORKED TO FIX THE ISSUE. WHEN PULLING OUT ONTO THE HIGHWAY IT WILL HESITATE AND SURGE, THIS IS VERY DANGEROUS! THE NEW 8 SPEED TRANSMISSION SHIFTS WAY TO SOON, SO IT DOES NOT KEEP THE RPMS UP LONG ENOUGH TO GET THE CAR GOING SUFFICIENTLY THEREFORE CAUSES SURGING.

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