NHTSA Complaint #11267941 — 2012 SUZUKI SX4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11267941
Vehicle	2012 SUZUKI SX4
Component	STEERING
Date of Incident	January 18, 2019
Date Filed	October 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I WAS NOTIFIED OF A SECOND RECALL (18V-804) OF THE POWER STEERING AT THE END OF 2018 STATING THAT THE POWER STEERING MAY GO OUT UNDER REALLY COLD CONDITIONS. I LIVE IN MINNESOTA, THERE IS NO WAY TO AVOID THE COLD! MY POWER STEERING WENT OUT ON JANUARY 18, 2019. I COULD NO LONGER HOLD OUT AND GOT SOMETHING FIXED ON IT BUT IT HAS GONE OUT AGAIN. OUR MECHANIC IS NOW TELLING ME IT IS A HAZARD TO DRIVE BECAUSE THE POWER STEERING FLUID HAS LEAKED ALL OVER AND COULD CAUSE A FIRE. SUZUKI HAS YET TO SEND ANY NEW INFORMATION AND IS USELESS WHEN I CALL THEM (TODAY THE PHONE JUST KEPT RINGING WHEN I TRIED).

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